The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Legal Notice


  • Read This Terms of Use Agreement Before Accessing Website.

    Effective Date: This Terms of Use Agreement was last updated on 14 April, 2010.

    This Terms of Use Agreement sets forth the standards of use of the My Private Emergency Operations Center, L.L.C. (Hytropy) Online Service. By using My Private Emergency Operations Center, L.L.C. (Hytropy)'s website you (the “Member”) agree to these terms and conditions. If you do not agree to the terms and conditions of this agreement, you should immediately cease all usage of this website. We reserve the right, at any time, to modify, alter, or update the terms and conditions of this agreement without prior notice. Modifications shall become effective immediately upon being posted at My Private Emergency Operations Center, L.L.C. (Hytropy)'s website. Your continued use of the Service after amendments are posted constitutes an acknowledgement and acceptance of the Agreement and its modifications. Except as provided in this paragraph, this Agreement may not be amended.

    1. Description of Service

    My Private Emergency Operations Center, L.L.C. (Hytropy) is providing Member with Business Continuity services. Member must provide (1) all equipment necessary for their own Internet connection, including computer and modem and (2) provide for Member’s access to the Internet, and (3) pay any fees relate with such connection.

    1. Disclaimer of Warranties.

    The site is provided by My Private Emergency Operations Center, L.L.C. (Hytropy) on an “as is” and on an “as available” basis. To the fullest extent permitted by applicable law, My Private Emergency Operations Center, L.L.C. (Hytropy) makes no representations or warranties of any kind, express or implied, regarding the use or the results of this web site in terms of its correctness, accuracy, reliability, or otherwise. My Private Emergency Operations Center, L.L.C. (Hytropy) shall have no liability for any interruptions in the use of this Website. My Private Emergency Operations Center, L.L.C. (Hytropy) disclaims all warranties with regard to the information provided, including the implied warranties of merchantability and fitness for a particular purpose, and non-infringement. Some jurisdictions do not allow the exclusion of implied warranties, therefore the above-referenced exclusion is inapplicable.

    1. Limitation of Liability

    My Private Emergency Operations Center, L.L.C. (Hytropy) SHALL NOT BE LIABLE FOR ANY DAMAGES WHATSOEVER, AND IN PARTICULAR My Private Emergency Operations Center, L.L.C. (Hytropy) SHALL NOT BE LIABLE FOR ANY SPECIAL, INDIRECT, CONSEQUENTIAL, OR INCIDENTAL DAMAGES, OR DAMAGES FOR LOST PROFITS, LOSS OF REVENUE, OR LOSS OF USE, ARISING OUT OF OR RELATED TO THIS WEB SITE OR THE INFORMATION CONTAINED IN IT, WHETHER SUCH DAMAGES ARISE IN CONTRACT, NEGLIGENCE, TORT, UNDER STATUTE, IN EQUITY, AT LAW, OR OTHERWISE, EVEN IF My Private Emergency Operations Center, L.L.C. (Hytropy) HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME JURISDICTIONS DO NOT ALLOW FOR THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, THEREFORE SOME OF THE ABOVE LIMITATIONS IS INAPPLICABLE.

    1. Indemnification

    Member agrees to indemnify and hold My Private Emergency Operations Center, L.L.C. (Hytropy), its parents, subsidiaries, affiliates, officers and employees, harmless from any claim or demand, including reasonable attorneys’ fees and costs, made by any third party due to or arising out of Member’s use of the Service, the violation of this Agreement, or infringement by Member, or other user of the Service using Member’s computer, of any intellectual property or any other right of any person or entity.

    1. Modifications and Interruption to Service

    My Private Emergency Operations Center, L.L.C. (Hytropy) reserves the right to modify or discontinue the Service with or without notice to the Member. My Private Emergency Operations Center, L.L.C. (Hytropy) shall not be liable to Member or any third party should My Private Emergency Operations Center, L.L.C. (Hytropy) exercise its right to modify or discontinue the Service. Member acknowledges and accepts that My Private Emergency Operations Center, L.L.C. (Hytropy) does not guarantee continuous, uninterrupted or secure access to our website and operation of our website may be interfered with or adversely affected by numerous factors or circumstances outside of our control.

    1. Third-Party Sites

    Our website may include links to other sites on the Internet that are owned and operated by online merchants and other third parties. You acknowledge that we are not responsible for the availability of, or the content located on or through, any third-party site. You should contact the site administrator or webmaster for those third-party sites if you have any concerns regarding such links or the content located on such sites. Your use of those third-party sites is subject to the terms of use and privacy policies of each site, and we are not responsible therein. We encourage all Members to review said privacy policies of third-parties’ sites.

    1. Disclaimer Regarding Accuracy of Vendor Information

    Product specifications and other information have either been provided by the Vendors or collected from publicly available sources. While My Private Emergency Operations Center, L.L.C. (Hytropy) makes every effort to ensure that the information on this website is accurate, we can make no representations or warranties as to the accuracy or reliability of any information provided on this website.

    My Private Emergency Operations Center, L.L.C. (Hytropy) makes no warranties or representations whatsoever with regard to any product provided or offered by any Vendor, and you acknowledge that any reliance on representations and warranties provided by any Vendor shall be at your own risk.

    1. Governing Jurisdiction of the Courts Louisiana

    Our website is operated and provided in the State of Louisiana. As such, we are subject to the laws of the State Louisiana, and such laws will govern this Terms of Use, without giving effect to any choice of law rules. We make no representation that our website or other services are appropriate, legal or available for use in other locations. Accordingly, if you choose to access our site you agree to do so subject to the internal laws of the State Louisiana.

    1. Compliance with Laws.

    Member assumes all knowledge of applicable law and is responsible for compliance with any such laws. Member may not use the Service in any way that violates applicable state, federal, or international laws, regulations or other government requirements. Member further agrees not to transmit any material that encourages conduct that could constitute a criminal offense, give rise to civil liability or otherwise violate any applicable local, state, national, or international law or regulation.

    10.Copyright and Trademark Information

    All content included or available on this site, including site design, text, graphics, interfaces, and the selection and arrangements thereof is ©2008-2010 My Private Emergency Operations Center, L.L.C. (Hytropy), with all rights reserved, or is the property of My Private Emergency Operations Center, L.L.C. (Hytropy) and/or third parties protected by intellectual property rights. Any use of materials on the website, including reproduction for purposes other than those noted above, modification, distribution, or replication, any form of data extraction or data mining, or other commercial exploitation of any kind, without prior written permission of an authorized officer of My Private Emergency Operations Center, L.L.C. (Hytropy) is strictly prohibited. Members agree that they will not use any robot, spider, or other automatic device, or manual process to monitor or copy our web pages or the content contained therein without prior written permission of an authorized officer of My Private Emergency Operations Center, L.L.C. (Hytropy).

    My Private Emergency Operations Center™, Break Glass in Emergency™ services, www.planforgodzilla.com, www.breakglassinemergency.com, and www.myprivateeoc.com are proprietary marks of My Private Emergency Operations Center, L.L.C. (Hytropy) My Private Emergency Operations Center, L.L.C. (Hytropy)’s trademarks may not be used in connection with any product or service that is not provided by My Private Emergency Operations Center, L.L.C. (Hytropy), in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits My Private Emergency Operations Center, L.L.C. (Hytropy).

    All other trademarks displayed on My Private Emergency Operations Center, L.L.C. (Hytropy)’s website are the trademarks of their respective owners, and constitute neither an endorsement nor a recommendation of those Vendors. In addition, such use of trademarks or links to the web sites of Vendors is not intended to imply, directly or indirectly, that those Vendors endorse or have any affiliation with My Private Emergency Operations Center, L.L.C. (Hytropy).

    11.Notification of Claimed Copyright Infringement

    Pursuant to Section 512(c) of the Copyright Revision Act, as enacted through the Digital Millennium Copyright Act, My Private Emergency Operations Center, L.L.C. (Hytropy) designates the following individual as its agent for receipt of notifications of claimed copyright infringement.

    My Private Emergency Operations Center, L.L.C. (Hytropy)
    Attention: Legal Department
    7575 Jefferson Highway #5
    Baton Rouge, LA 70806

    12.Botnets

    My Private Emergency Operations Center, L.L.C. (Hytropy) retains the right, at our sole discretion, to terminate any accounts involved with botnets and related activities. If any hostnames are used as command and control points for botnets, My Private Emergency Operations Center, L.L.C. (Hytropy) reserves the right to direct the involved hostnames to a honeypot, loopback address, logging facility, or any other destination at our discretion.

    13.Other Terms

    If any provision of this Terms of Use Agreement shall be unlawful, void or unenforceable for any reason, the other provisions (and any partially-enforceable provision) shall not be affected thereby and shall remain valid and enforceable to the maximum possible extent. You agree that this Terms of Use Agreement and any other agreements referenced herein may be assigned by My Private Emergency Operations Center, L.L.C. (Hytropy), in our sole discretion, to a third party in the event of a merger or acquisition. This Terms of Use Agreement shall apply in addition to, and shall not be superseded by, any other written agreement between us in relation to your participation as a Member. Member agrees that by accepting this Terms of Use Agreement, Member is consenting to the use and disclosure of their personally identifiable information and other practices described in our Website Privacy Statement.

     



  • Copyright

  • All content appearing on this Web site is the property of:

    My Private Emergency Operations Center, L.L.C. (Hytropy)

    As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice:

    Copyright © 2011 My Private Emergency Operations Center, L.L.C. (Hytropy) All rights reserved.



  • Trademarks

  • All brand, product, service, and process names appearing on this Web site are trademarks of their respective holders. Reference to or use of a product, service, or process does not imply recommendation, approval, affiliation, or sponsorship of that product, service, or process by My Private Emergency Operations Center, L.L.C. (Hytropy). Nothing contained herein shall be construed as conferring by implication, estoppel, or otherwise any license or right under any patent, copyright, trademark, or other intellectual property right of My Private Emergency Operations Center, L.L.C. (Hytropy) or any third party, except as expressly granted herein.



  • Use Of Site

  • This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. Hytropy and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if Hytropy believes that customer conduct violates applicable law or is harmful to the interests of Hytropy and its subsidiaries.



  • Privacy Policy

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    This document was last updated on 14 April, 2010.

    1. ACKNOWLEDGEMENT AND ACCEPTANCE OF TERMS

      My Private Emergency Operations Center, L.L.C. is committed to protecting your privacy. This Privacy Statement sets forth our current privacy practices with regard to the information we collect when you or your computer interact with our website. By accessing My Private Emergency Operations Center, L.L.C., you acknowledge and fully understand My Private Emergency Operations Center, L.L.C.’s Privacy Statement and freely consent to the information collection and use practices described in this Website Privacy Statement.

    2. PARTICIPATING MERCHANT POLICIES

      Related services and offerings with links from this website, including vendor sites, have their own privacy statements that can be viewed by clicking on the corresponding links within each respective website. Online merchants and others who participate in My Private Emergency Operations Center, L.L.C.’s services are encouraged to participate in industry privacy initiatives and to take a responsible attitude towards consumer privacy. However, since we do not have direct control over the policies or practices of participating merchants and other third parties, we are not responsible for the privacy practices or contents of those sites. We recommend and encourage that you always review the privacy policies of merchants and other third parties before you provide any personal information or complete any transaction with such parties.

    3. INFORMATION WE COLLECT AND HOW WE USE IT

      My Private Emergency Operations Center, L.L.C. collects certain information from and about its users three ways: directly from our Web Server logs, the user, and with Cookies.


      1. Web Server Logs.

        When you visit our Website, we may track information to administer the site and analyze its usage. Examples of information we may track include:

        • Your Internet protocol address.
        • The kind of browser or computer you use.
        • Number of links you click within the site.
        • State or country from which you accessed the site.
        • Date and time of your visit.
        • Name of your Internet service provider.
        • Web page you linked to our site from.
        • Pages you viewed on the site.

       

      1. Use of Cookies

        My Private Emergency Operations Center, L.L.C. may use cookies to personalize or enhance your user experience. A cookie is a small text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a Web Server in the domain that issued the cookie to you.

        One of the primary purposes of cookies is to provide a convenience feature to save you time. For example, if you personalize a web page, or navigate within a site, a cookie helps the site to recall your specific information on subsequent visits. Hence, this simplifies the process of delivering relevant content and eases site navigation by providing and saving your preferences and login information as well as providing personalized functionality.

        My Private Emergency Operations Center, L.L.C. reserves the right to share aggregated site statistics with partner companies, but does not allow other companies to place cookies on our website unless there is a temporary, overriding customer value (such as merging into My Private Emergency Operations Center, L.L.C. .com a site that relies on third-party cookies).

        You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies. If you reject cookies by changing your browser settings then be aware that this may disable some of the functionality on our Website.

      2. Personal Information Users

        Visitors to our website can register to purchase services. When you register, we will request some personal information such as name, address, email, telephone number or facsimile number, account number and other relevant information. If you are purchasing a service, we will request financial information. Any financial information we collect is used only to bill you for the services you purchased. If you purchase by credit card, this information may be forwarded to your credit card provider. For other types of registrations, we will ask for the relevant information. You may also be asked to disclose personal information to us so that we can provide assistance and information to you. For example, such data may be warranted in order to provide online technical support and troubleshooting.

        We will not disclose personally identifiable information we collect from you to third parties without your permission except to the extent necessary including:

        • To fulfill your service requests for services.
        • To protect ourselves from liability,
        • To respond to legal process or comply with law, or
        • In connection with a merger, acquisition, or liquidation of the company.

    USE OF WEB BEACONS OR GIF FILES

    1. My Private Emergency Operations Center, L.L.C. Web pages may contain electronic images known as Web beacons – sometimes also called single-pixel gifs – that allow My Private Emergency Operations Center, L.L.C. to count users who have visited those pages and to deliver co-branded services. My Private Emergency Operations Center, L.L.C. may include Web beacons in promotional e-mail messages or newsletters in order to determine whether messages have been opened and acted upon.

      Some of these Web beacons may be placed by third party service providers to help determine the effectiveness of our advertising campaigns or email communications. These Web beacons may be used by these service providers to place a persistent cookie on your computer. This allows the service provider to recognize your computer each time you visit certain pages or emails and compile anonymous information in relation to those page views, which in turn enables us and our service providers to learn which advertisements and emails bring you to our website and how you use the site. My Private Emergency Operations Center, L.L.C. prohibits Web beacons from being used to collect or access your personal information.

    2. ACCESSING WEB ACCOUNT INFORMATION

      We will provide you with the means to ensure that personally identifiable information in your web account file is correct and current. You may review this information by contacting us by sending an email to our support attendant – technicalsupport@myprivateeoc.com.

    3. CHANGES TO THIS STATEMENT

      My Private Emergency Operations Center, L.L.C. has the discretion to occasionally update this privacy statement. When we do, we will also revise the “updated” date at the top of this Privacy page. We encourage you to periodically review this privacy statement to stay informed about how we are helping to protect the personal information we collect. Your continued use of the service constitutes your agreement to this privacy statement and any updates.

    4. CONTACTING US

      If you have questions regarding our Privacy Statement, its implementation, failure to adhere to this Privacy Statement and/or our general practices, please contact us at technicalsupport@myprivateeoc.com or send your comments to:

    My Private Emergency Operations Center, L.L.C.
    Attention: Legal Department
    7575 Jefferson Highway #5
    Baton Rouge, LA 70806

    My Private Emergency Operations Center, L.L.C. will use commercially reasonable efforts to promptly respond and resolve any problem or question. 



  • Warranties

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    The Content included in this Web site has been compiled from a variety of sources and is subject to change without notice as are any products, programs, offerings, or technical information described in this Web site. My Private Emergency Operations Center, L.L.C. (Hytropy) makes no representation or warranty whatsoever regarding the completeness, quality, or adequacy of the Web site or Content, or the suitability, functionality, or operation of this Web site or its Content. By using this Web site, you assume the risk that the Content on this Web site may be inaccurate, incomplete, offensive, or may not meet your needs and requirements. My Private Emergency Operations Center, L.L.C. (Hytropy) SPECIFICALLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT WITH RESPECT TO THESE WEB PAGES AND CONTENT. IN NO EVENT WILL My Private Emergency Operations Center, L.L.C. (Hytropy )BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

    -- OR Depending on State --

    The information and content on this server is provided "as is" with no warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Any warranty that is provided in connection with any of the products and services described on this Web site is provided by the advertiser or manufacturer only, and not by My Private Emergency Operations Center, L.L.C. (Hytropy)

    The references and descriptions of products or services within the Web site materials are provided "as is" without any warranty of any kind, either express or implied. My Private Emergency Operations Center, L.L.C. (Hytropy) is not liable for any damages, including any consequential damages, of any kind that may result to the user from the use of the materials on this Web site or of any of the products or services described hereon.

    The descriptions of, and references to, products, services and companies on this Web site are the sole responsibility of the companies providing the information ("advertisers"), and not My Private Emergency Operations Center, L.L.C. (Hytropy).

    The inclusion of material on this server does not imply any endorsement by My Private Emergency Operations Center, L.L.C. (Hytropy) which makes no warranty of any kind with respect to the subject matter of the server materials advertised.

    A possibility exists that the server materials could include inaccuracies or errors. Additionally, a possibility exists that unauthorized additions, deletions, and alterations could be made by third parties to the server materials. Although My Private Emergency Operations Center, L.L.C. (Hytropy)tries to ensure the integrity and the accurateness of the server materials, it makes no guarantees about their correctness or accuracy. Before relying on any representation made in any of the server materials, check with the advertiser of the product or service to ensure that the information you are relying upon is correct.



  • Return Policy

  • Billing Policy
    Payment for all disaster services are due upon order and work will not begin until payment is received, and all Legal Agreement have been completed and returned. Payment for online order can be made by the following credit cards (American Express, VISA or MasterCard).  Payment may also be made by cheque, but must be requested by sending a message with the following information: Legal Business Name, Number of Employees, Type of Business, and e-mail address to send subsequent correspondence to: customerservice@hytropy.com. After confirmation is made, the cheque for the full amount must be sent to:

    My Private Emergency Operations Center, L.L.C. (Hytropy)
    7575 Jefferson Highway #5
    Baton Rouge, LA 70806

    Once payment has been cleared, then the My Private Emergency Operations Center, L.L.C. (Hytropy)Legal Agreement will be sent to the e-mail address provided in the original e-mail.  

    Cancellation Policy
    In order to receive a full refund, you must cancel your order before submitting the My Private Emergency Operations Center, L.L.C. (Hytropy)Legal Agreement. We ask this because once we receive that agreement; we begin work on your Disaster Documents. Because My Private Emergency Operations Center, L.L.C. (Hytropy) is service-based, providing business continuity solutions, this is the latest that we can provide any type of refund.